This post was written by the Web Marketing Ninja—a professional online marketer for a major web brand, who’s sharing his tips undercover here at ProBlogger. Curious? So are we!
What impact will changes to the flow of communications on the Internet cause by the rise of new options, like social media, have on the old marketing adage, “the money’s in the list”? I was asked this recently, and I’ve been pondering the question ever since.
For quite some time, in all honestly, I dismissed the question, because I’ve literally made millions of dollars through email marketing—I’d be hard pressed to ignore that.
But then I thought about the main reasons I’ve been able to use that communication method as a monetization tool. The answer? It’s about the connection, not the practical outcome of having someone’s email address.
Then I realized that the money is not in the list, it’s in the connection with a customer.
We shouldn’t fear the changes new communications methods have brought to bear. We should see them as a great way to expand our channels to build even more connections with customers.
The same principles apply
It even gets better. You can take exactly the same approach you’ve been refining for your email list-building activity, and apply it to these new channels—the basic principles are exactly the same.
The four core attributes of successful email marketing are:
- Make your email capture findable.
- Provide incentives for people to sign up.
- Craft well-written, engaging messages.
- Give more than you ask from your list.
Now let’s look at how that might translate into a social media channel like Facebook.
- Findable: Set up your vanity URL and Facebook page, and link to it from your site.
- Incentives: Offer something unique to your Facebook followers (a coupon or ebook, for example).
- Engage: Put together a publication schedule specifically for your Facebook page—don’t just syndicate your blog or Twitter feed.
- Promote: Seed your promotional messages with real value, quality content, and so on.
The key here is to not treat the channel as a method to build your email list, but to see it as a new method to develop a connection with a customer in the place where they feel most comfortable communicating. If you’re trying to fit Facebook pegs into email holes, you might be able to jam a few in, but you’re costing yourself valuable leads in the process.
While these new channels need unique approaches, and different regulations govern what you can and can’t do in each, at their cores, they’re the same.
It took us all years to master the intricacies of marketing via email, so don’t expect instant income from these new channels. But stick with it, and you just might discover greater success was you step away from the norm and embrace new methods of connecting with your customers.
As long as the medium allows for me to communicate with my list, and my list to communicate with me, I’m happy.
Stay tuned from most posts by the secretive Web Marketing Ninja—a professional online marketer for a major web brand, who’s sharing his tips undercover here at ProBlogger.