Calls to Action – 12 Tips To SNAP Readers Out of Passivity

The vast majority of visitors to your blog are paralyzed by passivity.

They never comment, they don’t vote in polls, they won’t subscribe to your feed or newsletters, they won’t buy the affiliate products that you recommend, they won’t email a friend about your blog, they won’t vote for you in social bookmarking sites and most of them will never come back.

Image by Aaron Jacobs

Depressed? You’re not alone.

Some days it gets me down that readers can be so passive too.

In this post (a part of our crafting blog posts series) I’m going to share how using Calls to Action can significantly increase the interactivity on your blog. I’d also love to hear what you have to say on the topic.

The Problem of Passivity on Blogs

I still remember early in my blogging expressing my frustration to another blogger. At the time my main concern was that while I was getting a lot of visitors, so few of them left a comment.

He responded to me with a question that was like a SMACK to the side of the head with a BRICK – it was so simple yet stupidly I’d never thought of it. He said:

“Do you ever ask for comments?”

He went on to explain to me a ‘secret’ that copywriters have known for ages – ‘Call to Action‘ – if you don’t call your readers to action they are far less likely to take it:

• If you want people to comment, invite them to do it.
• If you want people to subscribe, don’t assume that they’ll think to do it themselves, ask them to. If
• If you want people to buy something – give them a way to do it.
• If you want people to come back tomorrow, give them some motivation to do so and show them how to remind themselves.
• If you want a vote on Digg or StumbleUpon – ask.

Call me ‘Captain Obvious’ – but so few of us bloggers have mastered the ‘Call to Action’ in their blogging that it is no wonder that so many of us struggle with passive audiences.

Why Calls to Action are Important

After my friend gave me the above advice I began to experiment with inviting readers to comment on my posts. Here’s what I found:

• Some People Respond to Invitations – When I invited comments and didn’t assume that people would leave them I noticed a marked increase in comments. While the majority of my readers still ‘lurked’ I’d estimate comments were up by between 50-100% on posts.
• Action grows Reader Engagement – I began to notice that when people commented once it would open a floodgate of comments from them over future days. When I questioned a few of these readers I found that some had been ‘lurking’ a while, too scared to comment but once they had they felt more ‘ownership’ and ‘confidence’ to do it again.
• Action brings loyalty – I noticed that first time readers would become loyal readers – they’d often come back to the blog in the days after their comment to see how other people responded to it.
• Action breeds Action – When you grow the interactivity on your blog it draws others to be interactive. When a first time visitor to your blog sees that you have thousands of subscribers and hundreds of comments they take notice and many will be drawn to do likewise (it is called social proof).

In time I saw similar things as I ‘asked’ readers to do other things (vote in polls, subscribing to feeds etc). I learned that as obvious as it might seem to us as bloggers to do these things – many readers don’t think to do these things unless asked to.

12 Tips for Calls to Action:

So how do you effectively use Calls to Action on your blog?

Let me say that the following Call to Action Tips come out of my own experience of experimenting with this type of thing. I’m by no means a copy writing expert (although am about to start some training in it) and would love to learn from your own experiences of Calls to Action so please do feel free to share you own experience in comments below.

1. Know what Action you want Readers to take

Sounds almost too basic to include in these tips but I think it’s really important to be clear about what you’re trying to achieve with your blog post. This really builds on the last post in this series which talked about making your posts matter and identifying purposes for posts. What’s the purpose of your post? What do you want readers to do as a result of reading the post? Answer these questions before writing your call to action and you’ll be in a great position to write an effective one.

2. One Call to Action Per Post

Early in my own experiments with Calls to Action I wrote a post that was linked to by the uber blog Slashdot. It sent more traffic to my blog than I’d ever seen before and so I decided to update the post with some calls to action. Problem was that I stuffed so many of them into the post that no one did any of them. I asked for comments, pointed to my RSS feed and newsletter, asked for people to link to the post… etc. I find that I have a lot more luck with just one call to action per post – it gives people a simple next step rather than overwhelming them with choices.

3. Make it a Win/Win Call to Action

There’s nothing wrong with benefiting from the actions that your readers take on your blog. Don’t be afraid to ask things of them – but do make sure that what you ask of them will have an upside not only for you but for them.

4. Make the Action Simple and Achievable

I was recently asked by a reader to look at a competition that they were running on their blog and to give my opinion on why no one had entered it. Upon looking at the competition it became clear that while the prize was great and the blog did have readers – that the requirements to entry were too complicated. The blogger was asking readers to leave a 500 word comment, write a post on their own blog linking to their competition AND subscribe to his RSS feed (and to prove it take a screen shot of the subscription confirmation page). Ask your readers to jump through too many hoops to do the thing you want them to do and you’ll get significantly less of them to take that action.

5. In Post Calls to Action Work Best

Positioning is everything in many aspects of your blog and calls to action are no exception. In the same way that click through on ads increase when you put ads near or in content – responses to calls to action will work significantly better for you within posts than if you slap them on your sidebar. This doesn’t mean you can’t have an invitation to action in your sidebar (almost every blog I know does this with RSS subscription invitations for example) however in post invitations will generally work best.

6. Express Clearly what you Want People to do

This really builds upon the ‘simple and achievable action’ point that I’ve made above but comes down to the way you communicate the desired action to readers. In the same way that I’ve suggested taking extra time to craft post titles and opening lines it is important to pause and consider the words that you use in your call to action. If your call to action isn’t a simple thing (and sometimes it is unavoidable) consider outlining what you want readers to do in ‘steps’ or a list of points. This is what I do on my Group Writing Projects and I find it works quite well.

7. Multiple Calls to the Same Action Can Work

While it’s best if you keep the number of actions you call for to a minimum (preferably 1 per post) this doesn’t mean you can’t invite readers to take that action more than once in the post. The most logical place for a call to action is at the end of the post – after all it is where readers stop reading and start thinking about what to do next. However I find that adding a call to action earlier in the post can increase the likelihood that people will take the action. This works for two main reasons – firstly you are sowing the seed of the action in their mind early and secondly some people will never make it to the end of your post but may actually take the action early on. For example – in this post I’ve already invited comments twice – and I’ll do it once more at the end of the post.

8. Draw the Eye to Calls to Action

Why do we make titles bigger and more eye catching on blog posts but leave our invitations to action as plain text languishing at the bottom of our posts? As with any important part to a post it is important that your readers see calls to action. You can ensure this happens in a number of ways including putting a heading above them, using an image near them, making the call to action a striking image itself, using text formatting (bold, italics, capitals), using colored backgrounds and borders around the calls to action etc.

9. Lead your readers to the Action

Your post itself needs to lead people to the action. The call and the topic of the post should strongly relate to one another and you should give reasons why the action would benefit readers. One technique that is worth using with some calls to action (particularly bigger ones) is to paint a picture of what life would be like after the action is taken (or what it’d be like if it is not taken).

10. Give an Incentive

Some calls to action will have an incentive to the reader built into them – but at times you might want to add extra incentive. This can be especially effective if you’re promoting an affiliate product and want to give your readers extra value by offering a bonus.

11. Mix Up Calls to Action from Post to Post

Readers can become a little blind (or numb) to calls to action over time if your calls are always the same (either given in the same way or asking them to do the same thing). Mix things up from post to post. Also don’t feel you need to have a call to action in every post. If you’re constantly asking your readers to do things you could burn them out.

12. Don’t Hard Sell But Call with Confidence

Using Calls to Action can be a bit of a balancing act at times. In talking to bloggers I find that they usually struggle with them in one of two ways. Either they feel awkward asking readers to do anything OR they SELL SELL SELL and lack subtlety. Somewhere between these two extremes is the place you need to dwell. The place you position yourself along the spectrum will differ from blog to blog and probably based upon your personality. Some bloggers get away with the hard sell better than others – the key is to experiment, listen to your readership and how they respond and to try to strike a balance between the two extremes.

What Was Your Most Effective Call to Action?

What I’ve shared above is my experience of Calls to Action but as I’ve said above – I’m still on a learning journey on this topic and would love to hear what you have leaned on the topic? Feel free to give an example of what you’ve done with a link and share your lessons in comments below so we can all improve our call to action technique!

Read the Full Series

This post is part of a series on how to craft blog posts. It will be all the more powerful if taken in context of the full series which looks at 10 points in the posting process to pause and put extra effort. Start reading this series here.