I’ve just chatted to Anil Dash from Six Apart and he tells me:
“we know we’re not meeting people expectations, but we will make it right”
and also:
“this happened while we were adding redundancy to the storage system which is kind of like lightning striking.”
I was struck by Anil’s sincere desire to make TypePad and openness about how they’d failed their users here. From what he said to me in addition to these quotes I’d feel pretty confident that any TypePad blog I was running would be back to normal pretty soon. There are never guarantees in these things but I’d advise TypePad users not to dispair.
Every online service has their bad day, bloglines was down last night when I went to bed, del.icio.us was offline a few days back, feedster seemed to have problems yesterday for a bit. None of this makes TypePad being down ok – it definately sucks – but this seems to be a temporary thing from what I can gather from my quick chat with Anil.
update – there is an update at the Typepad blog which indicates that data is safe and there are no indications that anything has been lost. They expect things to be up again with bloggers able to log in this afternoon (Pacific time) but that for a day or two blogs might look like they were a couple of days ago. There are some instructions on how to get your blog republished and assurances that things should be ok in the next day or two. Hopefully this will mean Typepad bloggers are back up and running shortly.
