It tells the story of one AdSense publisher trying to communicate a simple problem with a company that has, for good reason, become a little too impersonal for their own good.
I’ve personally had pretty good service from the AdSense team, particularly since they opened an office here in Australia, but I’m sure many bloggers will find the story familiar, not necessarily because they’ve been sent bad checks (although I did have a lost one once and had to wait 6 weeks for another to be reissued) but through attempting to get a personal response.
Looking forward to seeing what the next step in the story is!
