Earlier in the week it was revealed that AdSense had made a mistake in calculating payments to some non US publishers. It seems that the problem was localized here in Australia and New Zealand and that Google inverted the exchange rate that they used to calculate how much publishers would be paid in their local currency.
Yesterday I chatted to an AdSense Australia rep about the problem and she told me that today AdSense will begin to advise publishers of the mistake and their plans to fix the problem. They’re sending the following email to publishers impacted by the mistake:
Happy New Year! We hope you had a wonderful holiday season.
It appears that the November payment you received was calculated using an inverted exchange rate. We’d like to let you know that you’ll be receiving an additional payment using the correct exchange rate to make up the difference. This payment will be issued to your bank account this week and we expect that you’ll receive it by Monday, January 7, 2008 if not sooner.
We apologise for the inconvenience and thank you for your understanding. Please let us know if you have any questions.
