- Alexandria, Virginia
- July 5, 2020
Education
Experience
• Ghostwriter for various clients based on briefs sent by email.
• Marketing, SEO, and technical writing experience.
• Proofread and edit blogger's articles daily for errors, developmental edits, and line edits.
• Handle SEO for articles and schedule out based on content.
• Handle social media for bloggers and websites using relevant topics.
• Direct a team of writers in direction and ideas for content weekly to keep content on-trend.
• Meet with the owner every week to discuss trends, topics, and directions for the company in regards to SEO management, writer management, and leadership roles.
• Manage website with daily analytics and focus subjects based on trends.
• Managed an affiliate ad program for the section of the website.
• Develop daily and weekly content based on trends happening on social media and the news.
• Social media management and postings through Hootsuite and other platforms to engage with readers and promote content.
• Maintains a list of over 200+ clients and supervised nine independent contractors.
• Manage client services by providing a meaningful, engaging, and positive experience
• Work in collaboration with stakeholders to assist clients with issues and make recommendations for training and services.
• Provide exceptional service and supportive counseling for clients, consulting on long-term safety, and care for pets through both consultation and written blog posts.
• Routinely utilize Microsoft Office Suite to process, renew, and keep accurate records
• Maintain accurate customer records within multiple databases
• Foster positive working relationships with outside agencies
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