Erin Turner

I am currently in the final semester of my academic journey at Southern New Hampshire University, where I have been diligently working towards the completion of the degree I initially pursued at Reinhardt University. During my tenure at SNHU, I have developed my proficiency in various facets of professional writing, including the crafting of executive summaries, news releases, feature writing, and technical documents. Furthermore, I have worked toward attaining mastery in areas such as social media management, targeted advertising, branding, and project management. Among my proudest accomplishments are maintaining a consistent 4.0 GPA throughout my enrollment and my induction into the National Honor Society for Leadership and Success.

During my time at Reinhardt University, I pursued a bachelor's degree in Media Writing with a minor in Global Communication. A pivotal point of my academic journey was my role as Editor-in-Chief of a student-driven magazine, where I honed my editorial skills and cultivated an environment of creativity and excellence. Similarly, I held the esteemed position of Editor for the Arts and Culture section of the revered Eagle Eye, consistently delivering thought-provoking content that resonated with diverse audiences and fostering a love of journalism in my team. I was also given the opportunity to travel as a journalist alongside the University’s Chamber Choir as they toured Italy on an 11 day concert route.

Beyond my scholastic commitments, I embraced a leadership role as a Resident Advisor, striving to create a vibrant residential community while fostering a supportive environment for fellow students.

Exemplifying my dedication to academic perseverance , I maintained a 3.9 GPA throughout my tenure. My dedication and achievements were recognized by my induction into Lambda Pi Eta, the esteemed national honor society for communication scholars, underscoring my contribution to my environment. My multifaceted engagement within the realm of Media Writing and Global Communication at Reinhardt University not only enriched my own growth but also left an indelible mark on the academic and creative fabric of the institution.

• Utilized professional phone etiquete to conveydifficult information ot employees.
• Relayed confusing information to customers ni a way they could understand.
• Completed tasks in a timely manner under strict deadlines ot ensure store
profitability
• Increased proficiency ni creating and keeping schedules.
• Maintained customer accounts ni atimely manner, following up on billing issues
or other n e e d s
• Successfully navigated intraoffice communication and maintained detailed
records of business interactions.
• Made weekly in-field sales calls to fortify B2B relationships.
• Increased monthly salesby 100% by restructuring store operations.

• Exercised leadership skills while working ni concert with the company's GM, AGM, and Marketing Coordinator to create campaigns to promote the auction.
• Strengthened proficiency in CRM software such as Constant Contact and SimpleTexting.
• Spearheaded multiple campaigns, notably our Taylor Swift charity promotion, and annual Car-nival sale.
• Created engaging social media posts, email blast content, and text blast content as well as promotional flyers, and selling tools
• Worked collaboratively with the sales team to promote events.
• Tracked engagementon social media, and effectively increased search appearances
by 4.5%, page views by 271%, and unique visitors by 315% on average.

•I wish to highlight that my decision to relinquish the this position was a voluntary measure prompted by the needs of the company, rather than a reflection on my performance. Shortly following my promotion, the organization underwent a period of restructuring, during which it became apparent that financial resources could not sustain both my promotion and the hiring of individuals to assume my former role. I have since resumed my previous role in Recon, under the mutual understanding that I shall be afforded the chance to re-assume my responsibilities within the marketing department once the company's operational capacity aligns with my professional goals.

• Navigated communication issues that arose due to being a brand new location.
• Established an operating standard for the department to abide by.
• spearheaded marketing plans for multiple events, including the first annual
classic car sale.
• Mentored new hires on operation standards to ensure aunified process across
al sub-departments in the shop.
• Pitched budget changes for the department that increased monthly profit by
10% inthe first quarter.
• Forged new B2B relationships that increased sales opportunities and service
opportunities.
• Restructured the transportation department to mimic a logistics mindset to
maximize efficiency in the transportation ofproducts.
• Resolved employee conflict.
• Tracked shop data to recognize trends and opportunities for improvement..
• OversawDOT certifications and registration
• Maintained machinery ni accordance with OSHA standards and warranty
standards.