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Retail Content Operations Manager

Placewise Published: November 16, 2021
Work can be done remotely
Job Type
Company Type
Mid-sized Business


Placewise, recently voted one of Built in Colorado's Best Places to work in 2021, is looking for an outgoing and highly motivated freelance Retail Content Operations Manager, while our current Manager is out on maternity leave.

Who we are:

Based in Denver, Placewise is the leading provider of digital services to retail destinations and the companies that own them. The Placewise integrated marketing platform and customer database platform delivers Engagement, Promotion and Insights solutions uniquely aligned with shopping center challenges to over 1050 shopping centers and 120 management companies globally. The Placewise culture is innovative, creative, supportive, fast-paced and of course, fun!

This is a challenging position that offers the right person an opportunity to contribute to the changing face of digital media for the retail industry. To start, we are looking for someone with ~15-20 hours per week, with potential to grow full time.

What you will be doing:

Deal Content Operations Management: Manage and lead an offshore data entry team.
Manage and monitor data integrity/accuracy
Answer daily questions from deals team & advise on how to proceed
Daily tracking & monthly reporting of KPIs
Coordination with off site processing team

Retailer Account Management: Manage and grow current retailer relationships within our network.
Support, maintain, and service current retailer relationships
Create timely touchpoints with retailers
Grow current retailer accounts program
Update retailer data to accurately reflect branding changes
Daily tracking and monthly reporting of KPIs

Bachelor’s Degree in Communications or equivalent education/experience.
Ability to quickly become well-versed in PlaceWises’ business and familiar with its product offerings and internal systems.
Must successfully manage a variety of projects and assignments and serve a variety of internal and external clients simultaneously.
Interested in the shopping center and retail tech industries.
Proficient in the Microsoft Office Suite (Word/Excel/PowerPoint) and Google cloud apps (Google Drive, Calendars, Spreadsheets, etc.)

Personality Traits:
Strong work ethic, dependable, responsible, and detail-oriented
Excellent communication and writing skills
Quick learner & able to adapt to change quickly
Self-starter & able to work independently
Imaginative, focused, and friendly under time pressure and deadlines
Strong communication and facilitation skills

A little more about us..

Placewise is the global leader in shopping center property tech, serving more than 1,050 shopping centers, across 4 continents and 20 countries. Placewise has offices in Europe, the USA, and Asia and is backed by both venture and PE funds. We offer the only solution purpose-built for shopping centers to create long-lasting digital relationships with shoppers - unlocking the power to monetize retail properties beyond the square foot.

The Placewise culture is innovative, creative, supportive, fast-paced and of course, fun! The Denver office is a small tight-knit group with less than 30 employees. Our executive team encourages individuality, an entrepreneurial spirit, and provides an opportunity for big thinkers who want to make a difference.

Job Types: Part-time, Contract

Pay: Up to $25.00 per hour

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