Sarah Kate Mitchell

Sarah Kate Mitchell 

502 N 9th Street Wolfforth, TX 79382

(254)640-0762, Email [email protected]

BUSINESS OWNER ∙ MANAGEMENT ∙ SALES ∙ HOSPITALITY ∙ WRITING ∙MARKETING

• Master of Science in Hotel & Restaurant Institutional Management
• Bachelor of Science in Interdisciplinary Agriculture

I am the owner of Mainstream Boutique in Lubbock, Texas, local neighborhood magazine writer, and proud mother of 2 beautiful girls. I am used to wearing many hats and am very comfortable under pressure. Whether I’m acting as the manager of a staff, sales expert to my customers, a writer connecting to my community, or wife/mom at home- I give it my ALL!

Professional Strengths

• Management experience of teams ranging from 2-30. Scheduling, training, staffing, direct supervisor, ect
• Freelance writer. I can work independently to contact subjects, conduct interviews, produce content, and meet set deadlines
• Marketing experience including social media, print ad design, B2B, and customer relations
• Ability to work with minimal supervision. I am used to maintaining my own schedule and deadlines. I also think outside the box, can identify areas of opportunity, and “put out fires”
• Extremely organized and truly enjoys deadlines and meeting expectations
• Financial management and product ordering
• Experience using planner websites including travel bookings, catering software, POS systems
• Knowledge of Microsoft Word, Excel, Access, Power Point, and various financial, catering, and travel software

Professional Education 

• Master of Science in Hospitality Retail Management, Texas Tech University, Lubbock, Texas
• Bachelor of Science in Interdisciplinary Agriculture, Texas Tech University, Lubbock, Texas

Professional Experience 

Mainstream Boutique Lubbock, TX 

Opened February 2020-Present

Owner/ Lead Manager 

1. Opened and currently operating a women’s multi-generational retail boutique

2. Directly working with the teams at headquarters to meet sales goals and run local promotions

3. Heavy social media presence. I manage our marketing calendar, create content, and work to keep an engaged online audience daily.

4. Overall customer service and creating a specific welcoming environment. Our whole goal is to make women feel loved and beautiful at every age. Sales, sales, sales!

Kingsgate Home Magazine, Remote                

July 2017- Present 

Staff Writer/ Copyrighting

1. Working with N2Publishing editor teams to contact article subjects and set-up appointments 2. Managing my own schedule to meet deadlines

3. Conducting interviews and gathering research through business websites and social media 4. Writing articles for local businesses, family/individual spotlights, charity events, and special interest pieces

Directors Choice Tour & Travel Lubbock, TX            

July 2017-February 2019 

Travel Consultant

2018 Sales Achievement Award

1. Cold Calling and generating new business

2. Building travel guides and detailed event agendas for student groups all over the US

3. Advising clients on what is best for their budget and program. In other words, being the expert for their approval process.

4. Attending semi-annual conventions. Being an ambassador for the company.

5. Traveling for one-on-one client visits

6. Providing marketing and promotional materials for clients to present their trips

McM Elegante Hotel & Suites Lubbock, TX

July 2015-July 2017

 Bartender/ Former Food & Beverage Director’s Assistant 

1. Bartending and customer service skills to all hotel guests

2. Creating a weekly schedule and working with individual requests/employee preferences

3. Meeting with the sales and banquet staff to create special menus for special events

4. Maintaining relationships with local vendors to keep inventory fresh and stay up-to-date on local promotions and products

5. Keeping daily and monthly inventory records to turn into the financial team. Balancing numbers and confirming profits to loss spreadsheets.

Overton Hotel & Event Center Lubbock, TX              

June 2014-July 2015 

Catering Sales Manager 

1. Working directly with the sales team to create special events once the sale has been made with hotel guests- Corporate events, social gatherings, professional training seminars, 300-600 person conventions

2. Predicting the what-if’s of events. For example, power cords, general office supplies, event timing, guidance on other vendor contracts, food and beverage numbers, general room setup, etc. are all things that can make or break an event. Aka being the expert and event planner.

3. Managing staff the day-of- caterers, kitchen staff, setup crew, front desk employees, etc

4. In the computer program Caterease, building custom menus along with an extremely specific timeline and customer requests. This report packet will be printed 6-8 times and will be the instructions for every department throughout the hotel. LOTS of details!

5. Biweekly meeting with managers from every department to go over reports and verbally walk through every event.

Texas Tech University Lubbock, TX

September 2013-May 2014

 Unit Coordinator (Catering Sales Manager) 

1. Daily phone call and walk-in appointments in the Texas Tech Alumni Center facility. This is where the Top Tier office is located which makes us a front-line ambassador for the university. 2. Providing walking tours for on-campus locations open for events

3. Managing several student and temp workers for day-of event instructions

4. Scheduling different departments throughout campus to make sure everyone is on the same schedule. For example, setup crews, laundry services, kitchen staff, parking attendants, grounds crew, etc

5. Establishing payment schedule and hitting deposit/collection deadlines.

6. Day-of on-site multiple event managements

7. Biweekly meeting with managers from every department to go over reports and verbally walk through the events.

Blackmon Mooring Steamatic Catastrophe Fort Worth, TX

February 2013-August 2013 

Associate Hotel Sales Executive 

1. Cold calling hotel managers all over the country to provide Disaster Insurance services 2. Heavy travel to potential and current clients

3. Working with weather teams to target future in-need candidates. Hurricanes, tornadoes, fires, plant explosions, earthquakes, large mold emergencies, floods, plane crashes, chemical spills and homicide are all examples of hotel incidents that could warrant BMSCat services.

4. Visiting hotels to give disaster presentations to maintenance and management crews. 5. Daily reports and communication with management crew to relay progress. 6. Client entertainment and social events promotion services

7. Attending monthly conventions for booth Q&A and product relations

8. Weekly financial reports

References and Supporting Documentation Furnished Upon Request