Raj Jhala

Managing end to end product delivery, including
conception, prioritizing functional requirements, project
scope, UAT testing & product roll-out at scale.
Identifying Opportunities for product improvements that
support the team’s strategy and the needs of NTB (New
to bank) Customers.
Solving Active issues of NTB customers i.e. UPI payment
issues.
Responsible for Planning and executing cross channel
marketing & advertising campaigns for NTB merchants
Creating MIS for senior authorities and providing insights
for the same.

Actively involved in conceptualizing a product,
understanding the need of the product in the market and building product road map.
Focus on market research, competitor analysis ,product personas and identification of pain points.
Work with external third parties to assess partnerships and licensing opportunities.