Katelyn Van Gool

Email Marketing Certification from Jon Morrow's Smart Blogger Campus - Email Marketing Certification program

• Writing Interactive Stories for Video Games & Other Formats
• Narrative Design Master Class: Write stories for Video Games
• Science Fiction and Fantasy: How an Anthropologist Designs a Fictional Society
• Writing Authentic Fiction: How to Build a Believable Character
• Creative Writing Essentials: Writing Stand-Out Opening Scenes
• The Psychology of Player Experience: Game Design Fundamentals

Certificate in Publishing from the Chang School of Continuing Education

Drama/History Double Major

• Provide effective email campaigns of various types including Content Teasers, Welcome Sequences, Flash Sales, Webinars and Minicourses
• Increase site traffic through these campaigns, improving business reach and impact
• Evaluate existing campaigns to suggest enhancements for better click-through-rates
• Write different types of engaging content, including articles, blog posts, landing pages
• Communicate clearly with clients to ensure a smooth collaboration

Multiple Projects: Far Cry 6, Far Cry 6 DLC: Lost Between Worlds, XDefiant, Splinter Cell Remake, Unannounced Project
• Collaborate with testers, writers and other developers to thoroughly test changes across multiple platforms before integration into the main game
• Participated in career track development training focused on creative game writing
• Work with people from multiple disciplines – Level Design, Narrative, UI etc., to ensure features support the intended overall designs
• Created and managed documentation about game UI features to ensure accurate and effective testing across the game
• Take initiative and communicate with testers in other areas of production to ensure bugs found outside the UI features are reported and fixed to create a more polished game
• Think creatively to discover edge case, hard to anticipate issues
• Create comprehensive and detailed test plans and tasks for self and others to test features thoroughly and effectively
• Independently manage shifting priorities, timelines and a dynamic workload
• Act as a liaison between developers for bugs that affect more than one area of the game
• Consistently commended by peers for a friendly, approachable attitude and responding in a timely, detailed manner to developer requests and questions

• Reviewed XML files and accurately corrected errors using oXygen
• Migrated archival and newly published content to a new on-line platform improving availability for consumers
• Modified and added content to the department website increasing number of visits to the site
• Proofread newly uploaded files for errors and inconsistencies providing quality documents for sale

• Streamlined workflow and increased efficiency through the editing and creation of internal documentation resulting in increased speed of completion of projects
• Participated in testing of newly created tools by identifying bugs reducing the time needed to create EPUBs by approximately 40%
• Provided ongoing technical support to internal team members due to high level understanding of the workflow process
• Entrusted with the integration and training of new employees into the team
• Commended for responding consistently in a timely manner to requests and questions regarding typesetting queries, InDesign and XML first workflows increasing submission project volume from customers
• Represented and promoted P-Shift and University of Toronto Press at industry conferences by providing in-depth customer and sales support
• Effectively managed a dynamic workload and met multiple deadlines by collaborating and communicating with team members
• Received ongoing positive feedback directly from customers concerning the quality of products delivered to them on a timely basis

• Created ebooks using InDesign, Photoshop, Sigil & CSS style sheets
• Contributed to the creation of a highly successful and well received ebook publication
• Provided accurate and reliable proofreading of pre-published material ensuring delivery of quality products
• Commended for effective time management