Amidala Studer

Base in Raleigh NC, I was efficient in customer complaint management; and participated in quality assurance initiatives by providing feedback and helping to identify areas of improvement within the team's performance. Besides that, I conducted follow-up calls with reserved parties as needed, demonstrating a commitment to ongoing relations.

At the Raleigh NC location, I balanced cash drawers daily and resolved discrepancies to provide accurate data regarding cash flow. Processed customer transactions promptly, minimizing wait times, and assisted customers with account inquiries, resolving issues promptly and professionally. I was also responsible for managing high-volume transactions efficiently while maintaining attention to detail and ensuring accurate processing for customers.

Located at the New Bern NC post, I collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients' concerns. Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics. As well as delivered outstanding service to clients to not only maintain but to extend relationships for future business opportunities.

Located in Beaufort NC (but now no longer in operation) my responsibility during the time I worked for this business was to place food orders with suppliers weekly, taking into account the kitchen budget and expected demands. I also scheduled and received food and beverage deliveries, adhering to food costs and budget as well as keeping kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.