Description
As a technical copywriter, you are able to create a variety of product-related content for different purposes and educate readers on software integration, ITSM, work management systems, and the product.
Responsibilities
Work with the senior IT copywriter to gain an in-depth knowledge of the product
Create original high-quality content appropriate for the intended audience (blog posts, technical articles, use cases, thought leadership pieces, product updates, …)
Monitor the metrics that measure the success of blog performance
Analyze, update, and maintain the existing content
Collaborate closely with the marketing team to provide technical feedback/insight when needed
Requirements
Native or proficient English speaker
Exceptional writing and research skills
Proven work experience in technical copywriting
Software development or IT background
Ability to work on multiple projects, work and communicate with other team members, and deliver on deadlines
Excellent organizational skills
Being proactive, communicative, and results-driven
Will be a plus
Experience in working with task management systems like Jira, ServiceNow, Zendesk, Azure DevOps, and so on
Experience in working with WordPress
Basic knowledge of SEO, Google Ads, Google Analytics, and Google Console, and Ahrefs
Experience in working with an integration solution like Mulesoft, Unito, Workato, etc
French, Spanish or Dutch knowledge