Merhawi Birhane

The Master of Science (MSc) in International Economics and Business program offers an advanced curriculum designed to provide students with a comprehensive understanding of the global economic landscape and its impact on business operations, trade, and policy. Through a combination of theoretical insights, analytical tools, and practical applications, students develop the knowledge and skills necessary to navigate the complexities of international markets, make informed business decisions, and drive sustainable growth in a globalized world.

Develop and execute strategic sales plans and initiatives to achieve revenue targets and expand market share within the local area.
Set clear sales objectives, performance targets, and KPIs for the team, and monitor progress regularly to ensure goals are met or exceeded and,
Utilize various marketing channels and tools, including digital platforms, social media, print media, and networking events, to reach target audiences and showcase available properties.

Developing and executing the department's strategic plan in alignment with the company's overall objectives and growth targets.
Identifying new business opportunities, markets, and potential partners to expand our reach and revenue streams.
Negotiating partnership agreements, contracts, and terms to ensure mutually beneficial outcomes and alignment with organizational goals and,
Monitoring and evaluating partnership performance, tracking key metrics, and implementing strategies to optimize outcomes and ROI.

Leading and supervising branch staff, providing guidance, coaching, and support to foster a high-performing team environment.
Managing branch resources effectively, including staffing levels, budget allocation, and equipment maintenance, to optimize productivity and customer service delivery.

Developing and implementing strategies to attract and retain customers, grow deposits, and increase profitability.
Setting sales targets and motivating staff to achieve individual and branch-wide sales goals for banking products and services and,
Monitoring branch performance metrics, analyzing trends, and implementing initiatives to drive operational efficiency and profitability.

1. As customer service officer; Handling customer inquiries, complaints, and requests in a timely and professional manner, striving to resolve issues effectively to ensure customer satisfaction and,
2. As internal auditor; testing compliance with regulatory requirements, internal policies, and industry standards, identifying deficiencies and recommending corrective actions and documenting audit findings, preparing audit reports, and presenting findings to senior management and audit committees.