Your blog is like the popular kid at school.
It needs to look great, be funny, smart, and remember everybody’s name. It’s a tough job.
But the hardest part of the job is keeping everyone happy.
You are probably figuring out that your readers are not all cut from the same cloth. Although they may share a common interest, each has his or her own reason for visiting your blog. Some are casual readers, while others are hardcore fanatics that devour every word.
It’s easy to believe that every reader will be satisfied with your 300-700-word post. Not so. In fact, your standard post may only satisfy a fraction of your readers and leave the rest wondering, “Where’s the beef?”
If you want your blog to grow, get passed around, and inspire an engaged community, you’ll need to write content that makes everyone happy.
Wait, you can’t make everybody happy … right?
I know that blog readers — myself included — can be a fickle crowd. There’s a handful of blogs that I read daily and I have impossible standards. They need to write exactly the type of posts I like, publish them regularly, and never, ever, disappoint me. I’m a tyrant and so are your blog’s readers.
The problem is that you can’t write multiple types of posts every day to satisfy every reader.
But can you make all of your readers happy?
Crowd -> community -> core
Yes you can … by being smart about the content you produce and where you place that content.
It’s useful to think about your audience as overlapping circles of readers. At the center are the core readers. A little further out is your community of regular readers. Furthest out is the crowd, who occasionally visit. All together, these folks form the ecosystem for your blog.
Every day, people read your content and naturally settle into one of these circles. Your goal is to move the crowd to the core.
Let’s take a look at each group and some techniques for keeping them happy.
These folks are dedicated to you. They visit your blog every day and are the first to comment, retweet, and mention your posts. You may even know these fans by name. Core readers are the first to sign up for email courses, pre-order products, and join your affiliate program.
Your goal as a “tribal leader” is to find and connect with your core as quickly as possible.
Core readers are disproportionately influential. Don’t be fooled by their small followings — their enthusiasm is infectious and they can rally a crowd through sheer persistence.
How to make core readers happy
Core readers hunger for more than your usual posts. They want to dive deeper into each of your posts and are starving for more detail. These folks have devoured your archive post and relate to you on a visceral level. You need to kick it up a notch to keep them satisfied. Here’s how to do it:
- Go deep: Use email courses, private forums, and ebooks to give the core a deep dive into your content. My own Spectacular Posts email course is designed to give my core readers new information that I haven’t covered in a post. I don’t hold anything back because my core reader has an insatiable appetite for more information. So does yours.
- Keep your eye on them: Create a list of your core readers in Twitter and bookmark their Facebook pages. Friend them, follow them, and regularly visit their blogs. Make sure they know that you are cheerleading for them.
Community readers are regular visitors to your blog. They are infrequent commenters but frequent retweeters. The community makes up the bulk of your blog’s traffic. They appreciate a consistent message and hate surprises.
How to make the community happy
- Be reliable: Your community wants a steady supply of information that serves their needs. They share your goals and interests and want to hear more from you. Consistent posting encourages them to visit your blog often. Over time, you earn their trust and convince them that you have a resource worth sharing.
- Use “edutainment”: Community readers plow through a lot of blogs every week. Dry, me-too posts are easily drowned out. To raise above the clutter, you need to combine entertaining and interesting viewpoints with your topic. These mashups can combine Lady Gaga and Blogging Tips or Ant Swarm Behavior and Project Management. This is guaranteed way to stand out in the RSS reader, and catch the eye of super-influencers too.
- Be relevant: Community readers have a low tolerance for loosy-goosy, feel-good content that isn’t practical. They were attracted to your blog because you helped them solve a problem. They keep coming back because you are interesting and have a viewpoint that fits them like a glove. Don’t disappoint them. Keep an editorial calendar that continually delivers on-point content.
Outside of the community lies the crowd. Crowd readers are usually referred by another source. They are not regular readers and may only spend a few seconds on your blog. Your topic is likely to be complementary to the crowd reader’s main interest, but not a tight fit.
It’s tempting to dismiss the crowd since they aren’t your bread-and-butter readers. But smart bloggers work to satisfy the crowd because they bring fresh perspectives to the community. Your goal should be to turn the occasional crowd reader into a regular community or core reader.
How to make the crowd happy
- Guest post: As you know, I’m a huge fan of guest posting as a way to reach readers that lurk outside your community. Guest posts allow other more influential blogger to vouch for you, giving you enough credibility to attract a larger audience. It’s not a mistake that many up-and-coming bloggers spend a large chunk of time guest posting to reach the crowd.
- Build outposts: Outposts are social networking sites where you maintain a profile and special content. Youtube, Facebook, LinkedIn, and Twitter are popular outposts that represent online watercoolers for millions of users. Pick one outpost to start with, and invest some time to build a presence there. Link your outpost to your blog and regularly post content there. Over time, your outpost will get on the crowd’s radar screen and start escorting new readers to your blog.
- Be a peacock Don’t be shy. Every once in a while, write a post that grabs attention. Your post can be provocative, epic, or piggy-back on a popular topic in the news. These “peacock posts” get noticed by influencers and passed along to their network. Even though it’s hard to tell if your post will be a barn burner, you can increase your chances by regularly writing them!
What do you think?
Can you make all of your readers happy? Which technique will you try first?
Stanford obsesses about how to get passionate people’s blogs noticed and promoted at Pushing Social — except when he’s fishing with his boys. Follow him to get the latest about his new ebook “Get Noticed.”